Technician Spotlights

Technician Spotlight: Tiffany Hanley

medicalTiffany Hanley, CLS / LPN
Plattsburgh, NY

What is your role with BioTek? 
CLS / LPN,  Portland/ Tigard OR


What is the best thing that happened to you at work this month?

This month I had a patient going into month 3 & 4 of treatment and they said that they already felt so much better. With allergy season hitting they have not had the severe symptoms that they usually get. I think that is my favorite part of this job is the great feedback from patients.

What is the number 1 reason you joined BioTek?
I joined Bio Tek to experience something new in my field of study. It was just the right opportunity at the right time in my life and I don’t regret it for a second. This has been a great experience so far.

What has been your favorite patient success story?
I have a teenage patient that was relying on antihistamines and inhalers daily, she said I want to do this so I can breathe easier. She is in month 5 and says her quality of life has improved so much and she is so excited to continue therapy. She can breathe so much easier, she is off the antihistamines, using her inhalers much less, and loving life again.

What piece of advice would you give to other BioTek Allergy techs/locations?
Know your antigens that you are working with, patients love to talk and ask questions. It makes for more knowledgeable and easy conversation; the patients are more at ease and even get excited about starting the therapy.

What is the best gift you’ve ever received?
My kids give the best gifts, I couldn’t name one. They are so thoughtful and always give me something from the heart and usually handmade, those are the best gifts.

What is your favorite family tradition? 
We are a camping family; we don’t go on a lot of vacations, so we made it our tradition to use our vacation time camping together.

Who would you most like to swap places with for a day?
Honestly, there is no one I would trade places with for a day in our time. I would however trade places with Esther from the bible. She is in my favorite story in the bible and to live one day in her life, in that time, and to witness what she saw and lived through would be so eye opening and amazing.

Where is your favorite place in the world? 
My favorite place in the world is on a beach anywhere in the world with my family. The beach is our happy place free of stress, worries and everyday life.

What are you passionate about? 
I am passionate about GOD, my family, and reading.

 

Technician Spotlight: Carrie Smith 2

medicalCarrie Smith, CLS
Plattsburgh, NY

What is your role with BioTek? 
CLS, Plattsburgh, NY


What is the best thing that happened to you at work this month?

The best thing that has happened to me this month at work is that I added five new referrals to this months testing schedule and my conversion rate is 100%.

What is the number 1 reason you joined BioTek?
The number one reason I joined BioTek was to become part of a team that cares about patients and their overall wellbeing. Helping patients improve their allergies is a very rewarding and satisfying career.

What has been your favorite patient success story?
My favorite patient success story was one of the first patients I ever tested. This woman came to me very unhappy about her current allergy state. This woman had tried everything from OTC meds to sinus surgery. After starting tx her and I developed this wonderful relationship which turned into a friendship. She has been one of my biggest word of mouth referral sources and after a year of tx she was 99% better. She still pops in and sees me from time to time and thanks me for year of encouragement, support and allergy relief success.

What piece of advice would you give to other BioTek Allergy techs/locations?
The best piece of advice I would give other BioTek techs is to listen to your patients. Listening is the best way to communicate with your patient in order to give them the best care possible.

What is the best gift you’ve ever received?
The best gift I have ever received is my three boys. They are the center of my entire world and I cherish every day I get to spend with them creating life long memories.

What is your favorite family tradition? 
My favorite family tradition is Christmas Eve. We all gather together at my in-laws and exchange gifts with the immediate family. We have snacks, tell stories and enjoy the holiday spirit together.

Who would you most like to swap places with for a day?
If I could swap place with someone for a day it would have to be Oprah Winfrey. Oprah is an example of a hardworking, caring, strong successful woman. I would love to walk a day in her shoes helping people and being such an inspiration to others.

Where is your favorite place in the world? 
My favorite place in the world is on a beach anywhere in the world with my family. The beach is our happy place free of stress, worries and everyday life.

What are you passionate about? 
I am passionate about helping our youth. My husband and I spend a majority of our free time helping others in youth sports and coaching. We feel very strongly that giving back to others is a must. Our kids are the future. Giving kids our time and being a positive role model is the best gift we could give them.

 

Technician Spotlight: Jasmine Thomas

medicalJasmine Thomas , CLS MA
Altamonte Springs FL

What is your role with BioTek? 
CLS-MA, Altamonte Springs FL


What is the best thing that happened to you at work this month?
Being able to over achieve my goal that was set, business has been slow and to be able to bounce back is amazing.

What is the number 1 reason you joined BioTek?
It was something new and exciting to be a part of. In hopes of learning and being part of something that excited me.

What has been your favorite patient success story?
I have a patient that is currently in her 3rd of therapy, and has remained positive throughout this whole journey. She recently told me she hasn’t felt any issues or taken any type of antihistamine in years and the only reason she decided to do a 3rd year was because she enjoyed our 2 month f/u. Not once has she complained about therapy, she’s been nothing but positive and it shows in her results.

What piece of advice would you give to other BioTek Allergy techs/locations?Maintain a positive relationship with your patients/co-workers and use every moment to build a relationship with understanding and trust.
Set a goal each month and do the best you can to achieve it. Have patience with pediatric patients and treat all with care.

What is the best gift you’ve ever received?
Sounds corny, but the best gift I’ve ever received was my daughter. I was told the chances of having a child was slim to none.

What is your favorite family tradition?
Christmas eve, we all gather as a family while the littles participate in a talent show and our ginger bread man/house competition. This is something that my family has been doing since I was little.

Who would you most like to swap places with for a day?
Oprah Winfrey, she is high respected while being someone who is an advocate for change and has the funds to do so.

Where is your favorite place in the world? 
Anywhere surrounded by family.

What are you passionate about? 
Change, I strive every day to be the best version of myself. I seek finding solutions for the topics or issues that have no answers. I passionate about helping hands... being able to help with hunger in my community and bring a smile to the homeless.

 

Employee Spotlight: Paul W Gerard NRCMA, BS Training Director

medicalPaul W Gerard NRCMA, BS
Training Director
Pmebroke Pines, FL

What is your position and city location with BioTek?

Director of Training; Pembroke Pines, Florida

What is the best thing that happened to you at work this month?

One of my patients had me laughing so hard I couldn’t stop and more employees were successfully trained.

What is the number 1 reason you joined BioTek?

A job in the medical field.

What has been your favorite patient success story?

Patient was on therapy for two years and improved greatly. I really got to know this patient because she came in for injections 3 times a week for those 2 years.

What piece of advice would you give to other BioTek Allergy techs/locations?

Take your time and give each patient, their care and their charting 100% of your time, before you move on.

What is the best gift you’ve ever received?

The ability to grow in my position and make it my own. We have made an open-minded environment where all employees are given the chance to improve the company as a whole.

What is your favorite family tradition?

I have five other brothers and sisters. We make it a point to always call each other and communicate what’s going on with our own families.

Who would you most like to swap places with for a day?

The Dalai Lama

Where is your favorite place in the world?

Home

What are you passionate about?
Improving myself and those around me

 

Technician Spotlight: Ana De La Rosa

medicalAna De La Rosa
Miami, FL

What is your role with BioTek? 
I am a medical assistant in Miami FL


What is the best thing that happened to you at work this month?
Reached my goal of 15 patients tested and won an incentive

What is the number 1 reason you joined BioTek?
Flexibility

What has been your favorite patient success story?
Patient finished a whole year worth of treatment and was able to go outside to the park and ride bike again without breaking out in hives.

What piece of advice would you give to other BioTek Allergy techs/locations?
Set a goal each month and do the best you can to achieve it. Have patience with pediatric patients and treat all with care.

What is the best gift you’ve ever received?
My two children.

What is your favorite family tradition?
Going on a trip once a year just us four.

Who would you most like to swap places with for a day?
Mila Kunis.

Where is your favorite place in the world? 
Las Vegas.

What are you passionate about? 
Passionate about waking up every day and spending time with my family, the gym and just being spontaneous. My Children teach me something new every day as I learn something new about them as well. Seeing them reach different milestones and capturing those moments is what brings joy to my life.

 

Technician Spotlight: Carla Blanque

medicalCarla Blanque
Palm Harbor, FL

What is your role with BioTek? 
My position a here at BioTek is CLS. My lab is located in Palm Harbor, Fl


What is the best thing that happened to you at work this month?
I think the best thing that has happened to me this month at work would have to be the completion of transitioning my lab and patients.


What is the number 1 reason you joined BioTek?
For the opportunity to see and make a difference in a patient’s day to day, as well as the opportunity for growth.


What has been your favorite patient success story?
So far , I’d say my favorite patient success story is hearing how a little girl went from extreme headaches, runny nose, and rashes, to not having anymore headaches and everything else brought down to a minimum.

What piece of advice would you give to other BioTek Allergy techs/locations?
If I could give advice to my BioTek family , I’d say make sure stay organized and be repetitive with the patients that way you remain on the same page and their therapy experience / out come can be pushed for success.

What is the best gift you’ve ever received?
The best gift I have ever received was a family portrait drawn by my daughter for Mother’s Day one year.

What is your favorite family tradition?
In our family we make homemade ravioli and sauces for Christmas Eve every year. And tradition follows if you don’t roll your ravioli you don’t get any.

Who would you most like to swap places with for a day?
If I could trade places with someone for a day , I think I’d swap with someone that is my opposite just so I can see how it’d would be for me in an “upside down” world.

Where is your favorite place in the world? 
My favorite place in the world is Sunday evenings watching a movie and eating dinner with my kiddos. However if I were to be able to pick a favorite place to travel I’d want to go see Ireland or Germany.

What are you passionate about? 
When it comes to what I am passionate about, I’d say my prosperity over time for my family; work , school, home.

 

Technician Spotlight: Crystal Stout

medicalCrystal Stout
Lexington, MS

What is your role with BioTek? 
CLS/ Hagerstown, MD


What is the best thing that happened to you at work this month?
I made my bonus!


What is the number 1 reason you joined BioTek?
The labs closeness to home and the flexibility of the schedule.


What has been your favorite patient success story?
I had a grandmother who wabted testing because her grandson has had great results!

What piece of advice would you give to other BioTek Allergy techs/locations?
I don't know yet, maybe I could use some. :-)

What is the best gift you’ve ever received?
The gift of sleep! Rest and Relaxation at a bed and breakfast from my dad for my husband and I.

What is your favorite family tradition?
Riding around and looking at chrstiams Lights on Christmas Eve.

Who would you most like to swap places with for a day?
My 20 year old daughter, life is pretty easy for her. I'd like to see how that feels.

Where is your favorite place in the world? 
My home

What are you passionate about? 
Special needs kids and people.. I want to do something huge for the special needs community, I'm just not sure what yet.

 

Technician Spotlight: Beverly Forrest-Butts (2)

medicalBeverly Forrest-Butts
Lexington, MS

What is your role with BioTek? 
Clinical Lab Specialist/Regional Area Manager


What is the best thing that happened to you at work this month?
Yesterday was the beginning of National Nurse Week and I received a large gift basket of goodies from the office manager and my doctor. They could have easily looked over me being a nurse and just given to their nurse but they are always so thoughtful.


What is the number 1 reason you joined BioTek?
I was in a management position at my job prior to coming to Biotek and I was getting burned out with management and was desiring a change.  I started out as a CLS.


What has been your favorite patient success story?
I had this patient who stated he broke out every year during lawn mowing season and had been having migraine headaches, once he got started on the immunotherapy he hasn’t had another episode of breaking out or migraine head ache.  He has completed two years of therapy without having any previous episodes of breaking out or migraine.

What piece of advice would you give to other BioTek Allergy techs/locations?
To do your best job each day. Maintain a healthy work relationship with the staff at your clinic because they will be a good asset in helping you to get referrals

What is the best gift you’ve ever received?
My two boys.

What is your favorite family tradition?
Holiday get together

Who would you most like to swap places with for a day?
Madea

Where is your favorite place in the world? 
My home

What are you passionate about? 
Treating people the way that I expect to be treated.

 

Technician Spotlight: Rachel Harris

medicalWhat is your position and city location with BioTek?
I am a clinical lab specialist located in Dalton, Georgia.

What is the best thing that happened to you at work this month?
The best thing that happened to me at work this month was there were several questions and more patients calling wanting to be allergy testing due to the high pollen count.

What is the number 1 reason you joined BioTek?
One of the number one reason I joined Biotek is the previous employee stated that Biotek runs like a family and as a unit. I love that I can call someone to get a quick answer on the things that I need help with.

What has been your favorite patient success story?
I have a patient that was fully covered in eczema. He is in month 7-8 currently and his eczema is almost completely cleared.

What piece of advice would you give to other BioTek Allergy techs/locations?
I would tell them to send out notes or emails to the doctors twice a month so they know what the goal is for that month and to keep a close relationship with them to help Biotek and the company they are located at reach their goals.

What is the best gift you’ve ever received?
The best gift that I have ever received from Biotek was being employee of the month. Definitely took me by surprise but I do try to make sure everything gets done in timely manner.

What is your favorite family tradition?
One of my favorite family traditions is putting the Christmas tree up and decorating it. It just reminds me that everything in life is easier to do as unit.

Who would you most like to swap places with for a day?
I would love to swap places with Jesus, my boss here at Biotek, just to see what his day consists of. To see how much traveling he does and all the places he has to go because I definitely love traveling.

Where is your favorite place in the world? 
One of my favorite places in the is Nassau, Bahamas. It is so gorgeous there are breath taking. I haven’t went in a few years but definitely plan on taking a cruise early next year to settle this void.

What are you passionate about? 
I am very passionate about being hard working and letting everyone know that I can exceed their expectations. This includes being a mommy, gf, and an employee. I feel like in life that no matter what you do, you should always do your best at it, so that you receive the best results.

Technician Spotlight: Sarah Brimhall

medicalWhat is your position and city location with BioTek?
Clinical Lab specialist in Corvallis Oregon.

What is the best thing that happened to you at work this month?
Thus far most patient's I encounter either are terrified of shots and won't even consider therapy or don't really seem to have an issue learning to give themselves shots. I had my first patient who was really nervous and hesitant to give herself the shots but we were able to go slow and work through it and now she does it just fine. It felt good to be able to help her.

What is the number 1 reason you joined BioTek?
I wanted to do something that helps people and this is my first medical job I wanted to see how I liked it and if I could see a career for myself in the medical field.

What has been your favorite patient success story?
A patient who had really bad asthma and allergy symptoms hearing about much the therapy helped him and how much better he felt after the therapy.

What piece of advice would you give to other BioTek Allergy techs/locations?
My clinic has patient responsibility so I have a really hard time getting patients to accept therapy when they usually have to pay a good amount out of pocket. I would say to just try and test as many people as possible in hopes that at least a few will accept treatment.

What is the best gift you’ve ever received?
My parents taking me to a theater production of Phantom of the Opera for my birthday. My boyfriend taking me to my first concert ever.

What is your favorite family tradition?
Don't really have any traditions. But always enjoy getting together with my family for holidays and events.

Who would you most like to swap places with for a day?
Future me so I can see how things turn out in the long run and where I wind up.

Where is your favorite place in the world? 
Disneyland and Hawaii were my favorite trips so far but there's a lot of other places I'd like to go so it's hard to say my favorite place.

What are you passionate about? 
Traveling and pursuing my career.

Technician Spotlight: Aracelia Martinez

medicalWhat is your position and city location with BioTek?
Training Manager, Pembroke Pines, FL

What is the best thing that happened to you at work this month?
I had the opportunity to boost someone’s confidence in themselves.

What is the number 1 reason you joined BioTek?
It was an opportunity learn to something I had never done before and the pay was right.

What has been your favorite patient success story?
I had a patient that suffered from chronic allergies, asthma and migraines and after two years of Immunotherapy her migraines were gone, she was able to discontinue use of her inhaler, and her quality of life had greatly improved.

What piece of advice would you give to other BioTek Allergy techs/locations?
Don’t try to conquer Rome in one day it takes some time to get the job down and staying organized is key to success.

What is the best gift you’ve ever received?
The gift of life and forgiveness of sin through Jesus Christ Sacrificial death

What is your favorite family tradition?
I wouldn’t call it a tradition but part of our everyday life. Praying together when we wake up, when we go to sleep, and when we eat together.

Who would you most like to swap places with for a day?
A neonatal heart surgeon.

Where is your favorite place in the world? 
Bali

What are you passionate about? 
Volunteer work, disaster relief

Technician Spotlight: Blanca Gomez

medicalWhat is your position and city location with BioTek?
My position is Clinical Lab Specialist and location is Memphis

What is the best thing that happened to you at work this month?
I reached my goal for the month of April

What is the number 1 reason you joined BioTek?
I was looking to expand & grow my career & Biotek provided me with the opportunity to not only learn a new field but gave me the potential for career advancement!

What has been your favorite patient success story?
I have to say that 1 of my patients who has been on tx with me for 4 years now, her mom stated that she does better on tx than when she’s not.

What piece of advice would you give to other BioTek Allergy techs/locations?
My advice is to hustle, don’t sit in your lab & wait for referrals, get out there, get involved & figure out what works best for you.

What is the best gift you’ve ever received?
The gift of my son, I’m blessed to have him!
 

What is your favorite family tradition?
When we get together for the holidays & make Salvadorian tamales

Who would you most like to swap places with for a day?
Sofia Vergara

Where is your favorite place in the world? 
Los chorros, El Salvador

What are you passionate about? 
Life, career, art, music, learning, uplifting others, health, & taking action.

Technician Spotlight: Jennifer Smith

medicalJennifer Smith : CLS

What is your position and city location with BioTek?
My position is Clinical Lab Specialist and location is Mayfield

What is the best thing that happened to you at work this month?
Having a patient tell me how much they appreciate me and how helpful I have been to them throughout the process

What is the number 1 reason you joined BioTek?
I joined BioTek for the new opportunity and skills. But I have received so much more than that!
 
What has been your favorite patient success story?
I had a patient with frequent nose bleeds, almost daily. After doing a year of Immunotherapy, no more nosebleeds!

What piece of advice would you give to other BioTek Allergy techs/locations?
Be kind to your patients. Call and check on them at times to make sure they are doing therapy right and to see if they have any questions. Not only does it show that you care but it helps keep them on track and compliant
 
What is the best gift you’ve ever received?
With BioTek, I have had a few of my pediatric bring me in pictures that they had drawn, one was of the patient with her siblings and her parents and I was included in this picture! She considered me a part of her family.
In life in general, I would have to say my children. They have been the biggest gift and blessing in my life.
 
What is your favorite family tradition?
My favorite family tradition would have to be Sunday dinners with family! Another tradition is with my kids, we would always go to this book store and then to the mall at Christmas. It was the only time I would ever go to the mall. We would always stop by Starbucks and get a coffee and walk the mall together looking for Christmas gifts.

Who would you most like to swap places with for a day?
I would love to switch places with my 16 year old son for the day. I would love for him to how much I love him for one and for him to see just how much he tortures me on a daily basis. I would so pull pranks on him like he does me!

Technician Spotlight: Noemi Pou

medicalWhat is your role with BioTek?
My role is a CLS, I’m here to help my pt feel better.

What do you like most about working with BioTek?
Couple of things, but the freedom and recognition of my work is something I didn’t have in any other place.

What are your 3 goals each week?

1. Test more pts.
2. Keep myself up today w/ documents (non-comp. letter, upload all doc. On time).
3. Make my company feel proud.

What has been your favorite patient success story?
OMG, A 7 yrs old girl w/ severe eczema, came to my lab at the end of her 2 month showing me w/ huge excitement how good her hands was looking since she start with Tx. HER FACE WAS A MILLION DOLLAR FACE, I was literally in tears.

What piece of advice would you give to other BioTek Allergy techs/locations?
To educate all patients about the benefits of immunotherapy and convert as many as possible.
 
What is your favorite thing to do when you’re not at work?
Workout/lifting, and go to the movies with my kids.

What’s one thing you couldn’t live without?
Love

If you could meet anyone, who would it be and why?
Dwayne Johnson “The Rock” because is my crush and Michelle Obama a women that I admired.

What is something that only a few people know about you?
That I am a pancreatic cancer survivor.

If you could take a vacation anywhere, where would you go? 
Dubai and Europe, seems to me a very historical, exotic and romantic places to make my own story.

What are some additional fun facts about you? 
I like to make people laugh, love to make ppl feel and know they are not alone. I have a very entertaining personality.

Technician Spotlight: Nia McEachin

medicalWhat is your role with BioTek?
Clinical Lab Specialist

What do you like most about working with BioTek?
Great working environment

What are your 3 goals each week?

1. Test at least 3 patients a week
2. Convert all my patients
3. Eat healthy-the reps make it hard to stay on track here.

What has been your favorite patient success story?
1st year-patient was tested and had 44 total positives. 2nd year-same patient tested and only had 4 total positives.

What piece of advice would you give to other BioTek Allergy techs/locations?
Don’t get behind in your paperwork and always communicate with your manager.
 
What is your favorite thing to do when you’re not at work?
Spend time with my family.

What’s one thing you couldn’t live without?
Starbucks coffee. I swear they put something in that coffee!

If you could meet anyone, who would it be and why?
Dwayne “Rock” Johnson- I think I can convince him to marry me. I just need ten minutes. Seriously it would be Rosa Parks- I would love to know who and what gave her the courage to sit in the front of the bus that day; which started a movement.

What is something that only a few people know about you?
Ok I will only give you three 😊1st-I was working on my master’s in Business Administrator and decided to change my career to nursing.
2nd-I used to work for a communication firm and met a lot of high profile politicians and celebrities.

If you could take a vacation anywhere, where would you go? 
Seychelles islands

What are some additional fun facts about you? 
Sorry I can’t disclose that information, it’s top secret 😊

Technician Spotlight: Mikey Cancino

medicalMikey Cancino
CLS

What do you like most about working with BioTek?

What I like most about working with Biotek Labs is the patient interaction and the great working environment. Biotek Labs offers many wonderful benefits to its employees and always has our best interest, and that of our patients, in mind.

 

What are your 3 goals each week?

  1. Bring in more ideas to increase patient flow and referrals from the providers. 
  2. Catch up on everything in this already established lab, so that I can manage it the way that best fits me. 
  3. Call all patients who have been waiting to hear back from the allergy lab, and get them back on track.

What is your favorite success story?
I have not had one just yet, as I have only been at my lab 2 ½ weeks.

What piece of advice would you give to other BioTek Allergy techs/locations?
It seems hard, but it’s not. You just have to come in with a positive attitude and it will pay off.

What is your favorite thing to do when you’re not at work?
Spend time with my family, and plan things like go out to eat, or watch a movie. $5 Tuesdays at the movies are my favorite!

What’s one thing you couldn’t live without? 
My partner and my 2 cats.

If you could meet anyone, who would it be and why?
I would love to meet Betty White, She is just an all-around great human being, and funny!

What is something that only a few people know about you?
I like to feed and care for homeless pets. I usually will feed them if they have their little family and go back to check on them. If they’re alone, Ill feed and care for them and take them in to the Humane Society.

If you could take a vacation anywhere, where would you go?  
Rio de Janeiro

What are some additional fun facts about you?  
I am a graphic designer, and I love to ski (when I get the chance to)

Technician Spotlight: Jessica Cruce

medicalJessica Cruce


What is your role with BioTek? 
CLS


What do you like most about working with BioTek?
Everything. Great Job.


What are your 3 goals each week?

  1. To Test 5 patients
    2. To Mix all therapies I have Formulations for
    3. To have that weeks paperwork complete so I can start fresh the next week

What is your favorite success story?
I had a little boy who was shy and reserved, he done allergy shots for 2 years and during that time made the baseball team and was an excellent player and came out of his shell. His parents swear it was the allergy shots because they think for once in his life he felt good and wasn’t constantly suffering from allergies. He continues to do wonderful!! His mom tells everyone it was the best thing they ever done for him.

What piece of advice would you give to other BioTek Allergy techs/locations?
Stay on top of your paperwork and mixing.

What is your favorite thing to do when you’re not at work?
Offshore Fishing with my family

What’s one thing you couldn’t live without? 
Pepsi

If you could meet anyone, who would it be and why?
George Strait-Because he is just awesome!!!

What is something that only a few people know about you?
I almost dropped out of Nursing school because I wasn’t sure if it was for me!! I love being a Nurse now.

If you could take a vacation anywhere, where would you go?  
Alaska-I want to see the Northern Lights

What are some additional fun facts about you?  
I am married we have 2 children. We love all outdoor activities the beach, hunting and fishing